TERMS & POLICIES FOR MINDSET CULTURAL COACHING, LLC.

The information provided through Nancy Depina Araujo’s Mindset Cultural Coaching (herein referred to as "the Coach") is not intended to be, nor is it implied to be, a substitute for professional, medical or pharmaceutical advice. You - "the Client" - should always seek the advice of their physician, pharmacist, or other qualified health care provider prior to commencing any treatment for any conditions, diseases or maladies, and questions in relation to such treatment should be directed to such professional health care providers. The Client should never disregard their professional medical advice or delay in seeking such advice because of information obtained from the Coach.

Coaching calls are sixty (60) minutes in length. Coaching calls are held by telephone, Zoom, or by using the Coach's private conference line (to be decided by the Coach.) Call-in details will be provided to the Client upon registration.

Coaching calls will be recorded for the Client's personal use only. All information disclosed to the Coach in a session is confidential and will not be revealed to anyone without the Client's written permission.

Coaching calls with the Coach must be used by the Client within 1 year of the purchase date.

Coaching and courses are non-refundable or transferable.

All appointments require a minimum of 24-hours-notice for rescheduling. Consistency is important to the efficacy of coaching, so please try to reschedule within the same week.

The Client shall indemnify and hold the Coach harmless from any loss or liability arising from actions taken or situations created as a result of the coaching relationship.

The Coach and Client will not be under the influence of alcohol, illegal drugs, or prescribed drugs used without the authority of a physician while participating in coaching sessions. This does not include drugs prescribed by a physician or over-the-counter medications used according to the directions label.

The relationship between the Client and the Coach and this agreement are governed by the laws of the State of Massachusetts without respect to its conflict of laws principles, and you expressly agree that courts of the State of Massachusetts have exclusive jurisdiction with respect to any dispute with the Coach in any way relating to these coaching sessions. Any legal proceedings shall be commenced in the City of Boston and you attorn to the jurisdiction of the courts of the State of Massachusetts.

PRIVACY POLICY

Thank you for visiting us. Your privacy is important to us, and therefore we have developed this Privacy Policy to make sure that our Sites are positive and constructive spaces where you feel safe. This Privacy Policy outlines our guidelines concerning the use of your personal information, including, the efforts we make to protect your personal information, and the choices you have concerning our use of such information. Read this Privacy Policy carefully. We may change this Privacy Policy from time to time without notice. We will post any changes here so that you will always know our policies regarding what information we gather, how we use and share that information. Refer back to this Privacy Policy regularly for any changes. This Privacy Policy is incorporated by reference to our Terms of Use.

SCOPE OF PRIVACY POLICY

This Privacy Policy covers only information collected on the Sites. It does not cover any information collected offline by us, nor does it cover the conduct of any Third-Party Sites. We encourage you to review the privacy policies of any Third-Party Sites or services before providing any of them with your personal information.

PERSONAL INFORMATION

You may visit our site anonymously. In connection with the Services, we may request personal information from you (such as your name, street address, telephone number, credit card number, e-mail address) in connection with your use of, or participation in the Sites or Services. We only collect personal information from you only if you voluntarily submit such information to us. We will never intentionally disclose any personal information to any third party without your permission ( through opting-in or similar procedures) except as provided for herein or otherwise as permitted or required under Applicable Laws. We do not sell, trade, or otherwise transfer to outside parties your personal information, except as set forth herein. We collect your information:

To personalize your experience; 

To improve our Sites;·       

To improve customer service; and·      

To process transactions.

We may contact you based on the information you provide online in connection with the Services or use the information in connection with the performance of the Services. We will share information with necessary third parties for the purpose of carrying out the Services. Your participation in the Services constitutes your consent to such disclosure and use of such information. In the event that your personal information is requested as part of our surveys, polls or promotions, such personal information may be added to your registration information. If you give us your permission or otherwise “opt-in”, we may also use personal information for marketing and promotional purposes. We will give you an opportunity to “opt-in” at the time our request for your personal information is made. Please note, however, that under certain circumstances, if you initially do not choose to “opt-in” or if you later “opt-out,” you may not be eligible for certain benefits or Services for which personal information is required. These policies have the following exceptions: We will release specific information to comply with any valid legal inquiry or process or any Applicable Laws. We will also release specific information in special cases, such as if there is an attempted breach of the security of the Sites or a physical or property threat to you or others. We may provide access to your personal information to our contractors who are performing services for us in connection with our Sites or the Services that you have requested. Any information you provide when making a purchase will be shared with payment processors, financial gateways, credit card companies and any other necessary third parties.If you publicly post personal information on our Sites that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post on the Sites and have no control over how such third parties may use your information. You disclose such information at your own risk. We strongly suggest that you never post your last name, address or telephone to our Sites. You are responsible for maintaining the confidentiality of your account information and password. You shall be responsible for all uses of your account, whether or not authorized by you. You agree to notify us immediately of any unauthorized use of your account or password

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect nonpersonal information through the use of, without limitation, cookies, IP address tracking and web beacons. Nonpersonal information might include the browser you use, the type of computer you use, your operating system or your internet service provider. Our systems may also automatically gather information about your location, the areas you visit and search terms you use on our Sites and about the links you may select from within our Sites to other areas of the web or elsewhere online. We use such information for our business purposes, to administer the Sites, to better manage advertising on the Sites, to understand how our users use our Sites and to improve our Sites. We may aggregate and share non-personal information with our partners, suppliers, and other third parties, but we will not share any individual names, personal navigational or other personal information without your consent and we maintain control how your non-personal information will be used. For example, we may use a third-party advertising company to customize ads and share demographic and preference information to display advertisements for appropriate for you. We may contract with a third-party web analytics provider to help optimize our Sites.

PRIVACY OF CHILDREN

We are in compliance with the requirements of the Children’s Online Privacy Protection Act. The Sites are not directed to children under the age of 13 and therefore we will not knowingly collect personally identifiable information from children under 13. We require users under 18 to obtain the consent of a parent or guardian to view the Sites. You agree to abide by any such restrictions and not to help anyone avoid these restrictions.

SECURITY POLICY

By using the Sites, you assume the risk of an unauthorized security breach. Even though we take prudent and reasonable measures to secure your personal information, our servers, and our physical premises, we cannot guaranty that our efforts will be completely effective.

OPT-OUT

We include detailed unsubscribe/opt-out instructions as appropriate. If you need further assistance with unsubscribing or opting-out of any of the Services, email customer service at naraujo@MindsetCulturalCoaching.com for assistance. Upon request and to the extent practicable, we will make reasonable efforts to remove your information from our databases. However, be aware we may be unable to remove your information from the records of any third party who have received with your information in accordance with this Privacy Policy. At our discretion, we may determine that your lack of engagement in the Services indicates your desire to opt-out of the Services. For example, you may be removed from our email list if you have not opened an email from us for a certain period of time. You may opt-in again at any time.

CHANGES IN SITE OWNERSHIP

In the event of a merger, acquisition, or sale of any of our assets or the Sites you consent to the disclosure to, and use by, any subsequent owner or operator of the Sites, of any information about you contained in our databases.

ADDITIONAL INFORMATION

For more information on protecting your privacy, please visit www.ftc.gov/privacy